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Contact us One community

Whether you’ve got a question, feedback, or just want to say hello — we’re all ears. Prerun was built by runners, for runners, and your input helps shape where we go next. Drop us a message and we’ll get back to you as soon as we can. Let’s keep the conversation moving — just like the miles.

  • Support

    Quick answers to the most common questions about Prerun.

  • Terms & Conditions

    The details on how we run Prerun—simple, clear, and transparent.

  • Returns

    Everything you need to know about our returns policy.

Get in touch

Prerun is built on community. We promise you we'll do our best, just let us know how we can help?